Return Policy

Would you like to exchange or return a product? You can do this quickly and easily in three steps: 

You can return your order up to 14 days after receipt, and we will ensure that the purchase amount is refunded to your account within five working days after receiving the return shipment. Please note this is only possible if the product is considered to be in perfect condition by us.

Easy returns in three simple steps:

Step 1: Fill out the return form Download the return form here and fill it out completely.

Step 2: Send your order Send the items together with the completed return form to the address on the return form. Make sure to provide the package with a Track and Trace code. As the sender, you are responsible, and we want to avoid any misunderstandings.

Step 3: Receive the purchase amount in your bank account Once we have received the package, we will ensure that the purchase amount is refunded to your bank account within five working days.

 

Please note: not outside of the European Union